Meet the UK team

Kim is our Director and General Manager. She is very much hands on and involved with the day-to-day operations and she is very enthusiastic and passionate about the products and services we provide.

Kim is service driven, with over 20 years’ experience in the supply and dispensing of ostomy and continence products, she understands the importance of providing a personal, professional, and efficient service and ensures we go the extra mile to meet our customers’ expectations. She also has a naughty sense of humour but don’t tell her we said that!

Craig is our Finance and Facilities Manager. After working in the surgical products business for 11 years Craig joined the Manfred Sauer Team a decade ago. He instantly found it inspiring hearing from customer’s regarding how our products improve their quality of life and how we as a company really make a difference. Craig is now heading up the Finance and Utilities side of the business which separates him a little from the day-to-day business, but he does like to roll up his sleeves and be hands on if needed and his focus remains the same in wanting to help people in any way he can. Craig enjoys a laugh and joke (VERY dry sense of humour) with his colleagues to brighten the day and sometimes it works. Outside of work he is into fitness and enjoys running, rowing and swimming but also likes to relax and put his feet up from time to time.

Laura joined Manfred Sauer in September 2020 and brought with her a wealth of healthcare experience and knowledge. She is our Dispensing Manager and oversees an ever-expanding team. She has a very friendly and natural manner and builds a real rapport with the people that she speaks to on the phone whether that be a patient or a healthcare professional. Laura settled in very quickly and we really hope that she enjoys being a part of the Manfred team.

Steve joined Manfred Sauer in June 2023 as our Warehouse Manager; he also sits on the Senior Management Team. Steve brings over 20 years of warehouse and logistics experience with him and, most recently, he has been involved with recruitment from a logistics perspective. Steve’s passion is people, and he has integrated into the Manfred Sauer team well. He is thrilled to join a company that shares the same values and where he can have a positive impact on people’s quality of life. In his spare time, he enjoys spending time with his young family and friends.

Carol is our Nursing Services Manager. She qualified in 1987 and has specialised in continence and urology since 1996. She remains very ‘hands on’ and is passionate about the provision of quality care and outcomes for all of our patients. Outside of work Carol volunteers for Girlguiding and enjoys theatre and music.

Carolyne is our Clinical Lead/Urology Specialist Nurse covering Dorset and surrounding areas. Carolyne qualified as a nurse in 1985 at the Salisbury School of Nursing. She worked in various fields of nursing before specialising in Urology at the Royal Bournemouth Hospital where she worked for 24 years. Carolyne left the NHS in 2012 and she spends her time visiting patients in their own homes helping them with their Urology problems. Carolyne lives in the Poole area and in her spare time enjoys cycling, swimming and breaks away in her caravan.

Tracy is a urology nurse covering Yorkshire.

Tracy qualified as a nurse in 1992 and worked in a variety of roles within the NHS and private sector before finding her passion for continence care. She joined the continence link nurse forum before specialising in the field of continence in 2006. Tracy is committed to helping to tackle continence issues, through hand-on training and dedicated care, and is a firm believer in advising, supporting and promoting ways to help sufferers live their best life.

Married and with two grown up children, Tracy loves going to the theatre, walking, and supporting the mighty Castleford Tigers Rugby League Club.

Sally joins us with a wealth of experience in the field of urology and will be supporting our patients in the Northamptonshire area.

Sally qualified as a nurse in 1987 completing her training at Northampton School of Nursing. She has worked in general surgery, urology and has advanced into the position of Clinical Nurse Specialist.

She has been involved in setting up department services, clinics and pathways and works to provide a holistic assessment for all of her patients.

Aga has been with us since June 2019 and is a Dispensing Administrator. She has very quickly proven herself to be a skilful and passionate member of the team. Previously, Aga spent over a decade working in customer service-related roles, mainly in the digital and technology industry.

In her current role Aga is very reliable, organised, and conscientious, tackling each patient order with professionalism and care with her end goal being to always deliver a personal service.

Aga is naturally curious, analytical, and altruistic – all those qualities make her a fantastic team member who’s first and most important goal is to fulfil her duties to patients and colleagues assuring the highest level of service. She is always there to help and her built in positivity and ‘cup half full’ attitude uplifts and motivates everyone around her. 

If she could, Aga would spend her free time binge watching tv series and crime movies dreaming of becoming a detective but for now she is busy with her young son and her husband. The only detective work she is doing for now is finding out who left their socks on the stairs.

Janine joined the team in May 2022. Prior to that she worked as a compliance administrator for 5 years. This involved her making sure that drivers and vehicles were compliant and safe to be on the road.

Janine enjoys listening to music from various genres and she has been known to sing along at times – when she thinks no one is listening of course!

During her time with the company, she has found everyone to be very friendly and she has also learned a great deal about continence, stoma and wound care and has built a great rapport with our patients.

Tayla is our Helpline Advisor and really enjoys speaking to patients and Healthcare professionals on the phone each day. Prior to working with Manfred Sauer, she worked in healthcare, both in the community and in a care home as an HCA. She likes working as part of a team and is real team player. She likes to ensure her colleagues know they have her full support. She also has a very bubbly personality and enjoys a laugh.

When not in work Tayla enjoys hiking, walking and playing with her dog, finding waterfalls and going to the gym.

Jason is our Senior Warehouse Operative. He has worked as part of the Manfred Sauer team since 2003 so he knows the company very well. Day to day Jason oversees the processing of orders, packing of prescriptions, stock location and he makes sure that all of our warehouse logistical processes run smoothly. When he’s not working Jason likes to travel, discover new cultures, he loves music, especially metal and enjoys going to gigs and festivals.

Tom has been working for Manfred Sauer for over 9 years. He is our ‘Go To’ person for any IT issues and management systems which keeps him on his toes. He also manages our stock and inventory as well as being on hand for customer service support.

Outside of work Tom’s hobbies include playing football for a local team, going to the cinema and gaming.

Although Andrew is not a full-time member of staff, he pops in when he can to help out and we really appreciate his help.

Previously, Andrew has spent many years working in the brewery industry, involved in purchasing, distribution, customer support, IT systems and data analytics. As you can imagine, working in the healthcare industry is a bit of a change of pace for him, but he has adapted well and is an asset to the team.

He has a fine eye for detail and a passion for finding out how things work. His hobbies include sailing, naval history, flight simulators and brussels sprouts.