As part of providing a professional, safe and efficient service and to complete the necessary tasks related to your requirements we need to keep records about you which may include:
In order to deliver our service it is expected that your information will be shared with the following parties:
The information held about you will not be shared for any other reason unless:
Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above.
You have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply). We also comply with the NHS Code of Practice on Confidentiality and have a requirement under their code to keep records about you confidential, secure and accurate.
All of our staff contracts of employment contain a requirement to keep patient information confidential and all staff who can access your data have annual training in their responsibilities in this area. Only staff who have a reason to access your records are allowed access.
Our Security, Access and Confidentiality Polices are detailed in these matters.
You have the right to ask for a copy of records about you. Your request must be made in writing to MSUK, and we are required to respond to your request within 40 days. You will need to give adequate information in order for staff to identify you (for example, full name, address and date of birth). You will be required to provide ID, for example a passport or full driving license before any information is released to you.
If you think any information we hold on you is inaccurate or incorrect, please let us know.
For further information please contact the Manfred Sauer Helpline on 01604 595 696.